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How to restock a transfer order?

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METHOD #1

1 • Access your customer area.

 

2 • Go to the "My invoices" tab.

 

3 • Click on the invoice number concerned to see the details. Use the search bar if necessary to find the invoice.

 

4 • Select the order to be restocked then click on "Restock order".

 

5 • Confirm the restocking.

 

6 • Choose whether or not to keep the comment of the initial order.

 

7 • The order has been pre-filled and is displayed on the screen. It is important to check it carefully and modify it if necessary.

 

 

METHOD #2

1 • Select the transfer to be ordered in "Our products" then "Transfers".

 

2 • Check "This order is a restocking" in point #1 then click on "Search for an order".

 

3 • Select the order to be restocked.

 

4 • Choose to keep or not the comment of the initial order.

 

5 • The order has been pre-filled and is displayed on the screen. It is important to check it carefully and to modify it if necessary.